Customer profile update failed with Rejected - Error on table RA_CUSTOMER_PROFILES_INT_ALL. ORA-01400: cannot insert NULL into (???)
(Doc ID 2561670.1)
Last updated on OCTOBER 25, 2022
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.13.19.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.04.0 version, Customer Import
When attempting to update customer profile using FBDI
the following error occurs.
ERROR
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Data was not getting loaded to interface tables. getting failed with error message Record x: Rejected - Error on table RA_CUSTOMER_PROFILES_INT_ALL. ORA-01400: cannot insert NULL into (???)
STEPS
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The issue can be reproduced at will with the following steps:
1. Fill the FBDI spreadsheet template
2. Follow Doc ID 2175412.1 for further steps to be followed
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update customers correctly.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |