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Customer profile update failed with Rejected - Error on table RA_CUSTOMER_PROFILES_INT_ALL. ORA-01400: cannot insert NULL into (???) (Doc ID 2561670.1)

Last updated on JULY 25, 2019

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, Customer Import

When attempting to update customer profile using FBDI
the following error occurs.

ERROR
-----------------------
Data was not getting loaded to interface tables. getting failed with error message Record x: Rejected - Error on table RA_CUSTOMER_PROFILES_INT_ALL. ORA-01400: cannot insert NULL into (???)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Fill the FBDI spreadsheet template
2. Follow Doc ID 2175412.1 for further steps to be followed

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update customers correctly.

Cause

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In this Document
Symptoms
Cause
Solution
References


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