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OEC-Eloqua Integration: 400 Bad Request Error When Updating Contact From Eloqua To OEC (Doc ID 2562041.1)

Last updated on JANUARY 11, 2021

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

After creating an Update Contact action from Integration App and trying to update a contact, 400 Bad Request error is received.

Example of failing payload:

Action Name: Oracle Sales Cloud Connection - Update Contact 2

{
"source": "OracleSalesCloud",
"statusCode": "400",
"reasonPhrase": "Bad Request",
"errorMessage": "29911 failed: Not Found",
"timestamp": 1560851055132,
"requestUri": "https://eisu-dev1.fa.em2.oraclecloud.com/crmCommonApi/resources/11.13.18.05",
"requestHeaders": {
"Authorization": "<SECRET>",
"Content-Type": "application/vnd.oracle.adf.batch+json"
},
"responseHeaders": {
"Server": "Oracle-HTTP-Server",
"X-ORACLE-DMS-ECID": "005YtNoduy0EWNe_x_k3yW0003030001Lw",
"X-Content-Type-Options": "nosniff",
"Connection": "close",
"Date": "Tue, 18 Jun 2019 09:44:15 GMT",
"Strict-Transport-Security": "max-age=31536000 ; includeSubDomains",
"Cache-Control": "no-cache, no-store, must-revalidate",
"Set-Cookie": "ORA_FND_SESSION_EISU_DEV1_EM2_GSI_F=DEFAULT_PILLAR:rBVHT7B/UYx4ucST1hw/Hrgv3SgpWhdhPeYEi+TdlwU/NIguMZfiGdqViTbJP/S/:1560851054631; path=/; HttpOnly; domain=.oraclecloud.com; secure",
"Content-Length": "23",
"Content-Language": "en",
"Location": "",
"REST-Framework-Version": "1",
"Content-Type": "application/vnd.oracle.adf.batch+json"
},
"details": "{\"C_LastName\":\"Matteo\",\"C_FirstName\":\"Mike\",\"C_City\":\"Zurich\",\"C_Zip_Postal\":\"8006\",\"C_Address1\":\"Weinbergstrasse 29\",\"C_Address2\":\"Street\",\"C_Address3\":\"\",\"C_OSC_Registry_ID1\":\"66044\",\"C_Country\":\"CH\",\"C_Title\":\"C-Level Executive\",\"C_EmailAddress\":\"evosys@hocoma.com\",\"Id\":\"335\",\"C_State_Prov\":\"\"}",
"message": "29911 failed: Not Found"
}

Cause

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In this Document
Symptoms
Cause
Solution

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