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Create records within records without changing screens in a custom object. Copy this from SUI to CX Mobile (Doc ID 2565552.1)

Last updated on AUGUST 21, 2022

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, Mobile

ACTUAL BEHAVIOR
---------------
Client is unable to replicate a feature seen in screen shot AppointmentsPageMockup2.png into a custom child object for SUI and CX Mobile

EXPECTED BEHAVIOR
-----------------------
Client would like to have a custom child object created from SUI to have a function that would add new records within records without switching screens. The client wants this also to be functional in the CX Mobile app

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. App Composer
2. Create Custom Child Object
3. Create new Details Page Layout of Child Object
4. There is no option to create a button that would a new record within a record

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the customer's client is unable to use the child object in the CX Mobile app the way they are requesting

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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