Create records within records without changing screens in a custom object. Copy this from SUI to CX Mobile
(Doc ID 2565552.1)
Last updated on DECEMBER 05, 2022
Applies to:
Oracle Fusion B2B Service Cloud Service - Version 11.13.19.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.04.0 version, Mobile
ACTUAL BEHAVIOR
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Client is unable to replicate a feature seen in screen shot AppointmentsPageMockup2.png into a custom child object for SUI and CX Mobile
EXPECTED BEHAVIOR
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Client would like to have a custom child object created from SUI to have a function that would add new records within records without switching screens. The client wants this also to be functional in the CX Mobile app
STEPS
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The issue can be reproduced at will with the following steps:
1. App Composer
2. Create Custom Child Object
3. Create new Details Page Layout of Child Object
4. There is no option to create a button that would a new record within a record
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, the customer's client is unable to use the child object in the CX Mobile app the way they are requesting
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |