Invoice Approval Rule Doesn't Work When DFF Conditions Are Added (Doc ID 2565667.1)

Last updated on OCTOBER 14, 2023

Applies to:

Symptoms

On : 11.13.19.04.0 version, Approvals

Approval Rule Doesn't work

Invoice Approval Rule Doesn't work when DFF condition is added.


ERROR
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Error
The rules defined under rule set InvoiceLineApproversSingleParticipantlnParallelRuleset did not return any results. (FUN-720336)
Cause Probable causes includes a participant does not have any active rules, no matching rule exists, the rule definition is incorrect, or none of the rules evaluates to true.
Action Correct the rule definitions under the rule set


STEPS
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The issue can be reproduced at will with the following steps:
1. Define the invoice approval rule
2. Create invoice matching the rule to trigger the invoice approval
3. Approval notification shows error as given above.


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot use invoice approval functionality as required..

Changes

Cause

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