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Fusion Applications - Global Payroll - Employee GOSI Contribution Not Considering Housing, The Calculation Coming Based On Only Basic (Doc ID 2565808.1)

Last updated on OCTOBER 06, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Global Payroll

ACTUAL BEHAVIOR
---------------
The user has one issue is payroll where the Employee GOSI contribution not considering housing, the calculation coming based on only basic salary.
It working fine on test instance. The issue is only on production.



EXPECTED BEHAVIOR
-----------------------
The Employee GOSI Annuities and Employee GOSI Saned should contain the same values, both on Test and Production Environment:

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Verified SOE on DEV instance
2. Noticed the expected result
3. Verified SOE on Production instance
4. Noticed that Employee GOSI Annuities and Employee GOSI Saned are incorrectly displayed.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot payroll as expected.

Cause

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In this Document
Symptoms
Cause
Solution
References


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