Unable To Cancel Payables Invoices due to DIST ACCT INVALID Hold
(Doc ID 2566902.1)
Last updated on NOVEMBER 26, 2019
Applies to:Oracle Fusion Payables Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.
On : 11.13.19.04.0 version, Manage Invoices-Audit Invoices
Some invoice(s) are unable to be cancelled after they were previously validated resulting in the following error when the user tries to validate the invoice afterwards.
Invoice cannot be validated because it has an accounting hold and is pending cancellation. (AP-810595)
The issue can be reproduced at will with the following steps:
- Open one of the problem invoices
- Open Actions
The issue persists even after attempting to once again cancel the invoice.
There are three general scenario's where this issue can occur:
- An invoice is created and validated. Then, an account combination which is related to at least one distribution line is given an end date which is before the accounting date. After this there is an attempt to cancel the invoice generating the reversal lines with the same accounting date as the distribution line and causing the error.
- An invoice is created and validated. Either before or after this, an account combination which is related to at least one distribution line is given an end date within a particular accounting period. After this accounting period has closed, the invoice is cancelled, generating the reversal lines with an accounting date within the current period causing the error.
- An invoice is created and validated. Then, an account combination which is related to at least one distribution is disabled by the Enabled checkbox. After this, there is an attempt to cancel the invoice generating the reversal line with an invalid account and causing the error
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document