ASN Serial Numbers To Be Re-Used If Not Used (Doc ID 2568790.1)

Last updated on JULY 11, 2024

Applies to:

Symptoms

PROBLEM DESCRIPTION

Not able to create Advanced Shipment Notification (ASN) with the serial numbers of deleted ASN's serial numbers.

BUSINESS SCENARIO

User has created a Purchase Order -> Advanced Shipment Notification (ASN) with serial numbers, receipt created for the same, but incorrect serial numbers.
Then user tried to correct receipt for updating incorrect serial numbers to correct one's.
But Correct Receipt screen has no option to update, it has only option to delete incorrect serial numbers.
User has deleted the incorrect serial numbers by using Correct Receipt Screen and then tried to create putaway transaction, but its

ERROR MESSAGE

"A receiving transaction processor error occurred for the following number of receiving transaction lines1"

STEPS TO REPRODUCE THE ISSUE

The issue can be reproduced at will with the following steps:

1. PO is approved (qty 20), Created ASN, They have serial numbers in ASN.
2. Receipt created for qty 20.
3. As its two stages receiving, stage 1 is receiving to doc and second stage is create a putaway to subinventory.
4. First stage no issues and during second stage no issues for the first time.
5. If user create a putaway for all 20 with correct serial numbers at a time, it's fine.
6. And then realized that putaway serials are not correct (may two of them incorrect).
7. In this scenario, do the correct receipt and select two incorrect serial numbers and correct them.
8. Next to create a putaway for these two serial numbers
9. You can't cancel a putaway and correction is the only way to update.
10. When we do correct receipt, it's not allowing to update the correct serial number. (If it's there, then it's fine, but this option is not available).

Changes

Cause

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