My Oracle Support Banner

Error: HZ-120108, You Cannot Create A Circular Relationship Using Relationship Type XXXXX Because It Is Not Defined To Be A Circular Relationship (Doc ID 2569433.1)

Last updated on JUNE 02, 2023

Applies to:

Oracle Customer Data Management Cloud Service - Version 11.13.19.01.0 and later
Oracle Fusion CX Sales Cloud Service - Version 11.13.19.01.0 and later
Oracle Fusion Receivables Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

Error while creating a relationship using SOAP or REST API web service, import, or UI.

ERROR
-----------------------
HZ-120108
You cannot create a circular relationship using relationship type xxxxx because it is not defined to be a circular relationship.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. URI: /crmService/FoundationPartiesOrganizationService, /crmService/FoundationPartiesPersonService, /crmRestApi/resources/11.13.18.05/hubOrganizations, /crmRestApi/resources/11.13.18.05/hubPersons

2. Tools > Import Management, Relationship object

3. Organization UI
3.1. Navigate to Customer Data Management > Organizations
3.2. Search and edit an organization
3.3. Switch to the Relationship subtab
3.4. Create a relationship

4. The relationship type(s) on one of the parties is not defined a circular
4.1. Navigate to Setup and Maintenance > Manage Relationship Types
4.2. Search for the relationship type
4.3. View the Circular column on the results

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.