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'The Proxy server received an invalid response from an upstream server' When Accessing the GTM/OTM Cloud Service. (Doc ID 2569650.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management Cloud Service - Version 6.3.4 and later
Oracle Global Trade Management Cloud Service - Version 6.3.4 and later
Information in this document applies to any platform.

Symptoms

On the Cloud, you are not able to reach to the OTM/GTM service.
You see the following error in the screen.


Proxy Error
The Proxy server received an invalid response from an upstream server.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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