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Approval Email For Multiledger Journal Batch Shows Incorrect Journal Batch Total (Doc ID 2571045.1)

Last updated on OCTOBER 06, 2020

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, Capture Transactions-Approve Journals

ACTUAL BEHAVIOR
---------------

Multi-ledger multicurrency journal batch (with amounts in CAD, GBP, AUD) shows the journal batch amount in the mail body as simply summed up value of numbers in CAD, which is incorrect i.e Journals of 500 CD, 100 GBP and 100 AUD within the journal batch shows the Journal Batch Total as 700 CAD

EXPECTED BEHAVIOR
-----------------------
Multi currency journals should not sum up at notification level
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Journals
2. Submit for Approval

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able to notify amounts correctly

Cause

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In this Document
Symptoms
Cause
Solution


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