Approval Email For Multiledger Journal Batch Shows Incorrect Journal Batch Total
(Doc ID 2571045.1)
Last updated on JUNE 26, 2023
Applies to:
Oracle Fusion General Ledger Cloud Service - Version 11.13.19.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.04.0 version, Capture Transactions-Approve Journals
ACTUAL BEHAVIOR
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Multi-ledger multicurrency journal batch (with amounts in CAD, GBP, AUD) shows the journal batch amount in the mail body as simply summed up value of numbers in CAD, which is incorrect i.e Journals of 500 CD, 100 GBP and 100 AUD within the journal batch shows the Journal Batch Total as 700 CAD
EXPECTED BEHAVIOR
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Multi currency journals should not sum up at notification level
STEPS
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The issue can be reproduced at will with the following steps:
1. Create Journals
2. Submit for Approval
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot able to notify amounts correctly
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |