My Oracle Support Banner

How To Send Email To All Members Of The Queue Before Assigning A Service Request (Doc ID 2572091.1)

Last updated on MARCH 31, 2022

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.17.05.0 and later
Information in this document applies to any platform.

Goal

Is there any way to send email to all members of the queue by groovy script or any other solution?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.