System Cannot Generate Credit Memo For Lease Invoices with Negative Amount (Doc ID 2573609.1)

Last updated on APRIL 04, 2023

Applies to:

Symptoms

When attempting to run Import Payables Invoices job in order to import lease invoices in Accounts Payable, the following error occurs.

ERROR
-----------------------
Reason: Invalid control
Description: Control amount cannot be more than the line amount and must have the same sign as the line amount.

Reason: Inconsistent invoice type and amount
Description: Invoice type and invoice amount are inconsistent.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. run Generate Lease Payment Invoices (with Transfer Invoices = Y). This ends successfully. Invoices are now in the AP_INVOICES_INTERFACE table.
2. run Import Payables Invoices -> this ends in error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot .

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.