Invoice Payment Accounting Issue
(Doc ID 2574308.1)
Last updated on JULY 09, 2021
Applies to:
Oracle Fusion Payments Cloud Service - Version 11.12.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.12.1.0.0 version, Manage Payments
When attempting to view accounting on payments,
the following error occurs.
ERROR
-----------------------
XLA-870811: You must account the transaction before viewing the journal Entry
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
- Create Invoice
- Validate INvoice
- Approve Invoice
- Generate Invoice Accounting (SUCCESSFUL)
- Process Payment
- Generate Payment Accounting (UNSUCCESSFUl). It is giving below error
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run the accounting for payments
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |