My Oracle Support Banner

Product Id is not Displayed in the Price API request (Doc ID 2575645.1)

Last updated on AUGUST 16, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

The user is unable to add a product to the cart. The following error can be observed:


{
"errorCode":"28102",
"message":"Product/sku not found",
"moreInfo":"",
"status":"400"
}

Steps to reproduce:


1) Access the storefront

2) Click on button "Icon"

3) Click on button "Add to Cart"

4) Open Network Tab from the Developer Tools

5) Find the price request: "price?includeShippingGroups=true"

6) Note the error response and the lack of productId in the request.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.