Fusion Applications - Global Payroll - Organization Payment Method Values not available / Missing PPM options
(Doc ID 2576044.1)
Last updated on NOVEMBER 24, 2023
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.04.0 version, Global Payroll
ACTUAL BEHAVIOR
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Customer is having issues with some values that are not being displayed correctly/entirely in different locations.
When trying to create a PPM, CHECK option is either displayed or not being displayed.
EXPECTED BEHAVIOR
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When trying to create a PPM, CHECK option should be displayed from all the different navigations.
STEPS
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The issue can be reproduced at will with the following steps:
1) My Workforce (My Client Groups) > Search for a person no. > Select Manage Personal Payment Methods > Create Personal Payment Method
Here, under "Organization Payment Method, the options available include the "CHECK" option.
2) Person Management > Action > Payroll > Manage Personal Payment Methods > Create Personal Payment Method
Here, under "Organization Payment Method, the options available do not include the "CHECK" option.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |