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Fusion Applications - Global Payroll - Organization Payment Method Values not available / Missing PPM options (Doc ID 2576044.1)

Last updated on OCTOBER 06, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, Global Payroll

ACTUAL BEHAVIOR
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Customer is having issues with some values that are not being displayed correctly/entirely in different locations.
When trying to create a PPM, CHECK option is either displayed or not being displayed.

EXPECTED BEHAVIOR
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When trying to create a PPM, CHECK option should be displayed from all the different navigations.

STEPS
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The issue can be reproduced at will with the following steps:
1) My Workforce (My Client Groups) > Search for a person no. > Select Manage Personal Payment Methods > Create Personal Payment Method
Here, under "Organization Payment Method, the options available include the "CHECK" option.

2) Person Management > Action > Payroll > Manage Personal Payment Methods > Create Personal Payment Method
Here, under "Organization Payment Method, the options available do not include the "CHECK" option.

Cause

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In this Document
Symptoms
Cause
Solution
References


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