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Create Template fails "Unable to create template from site '{site name}'. Its content assets cannot be exported. Request to content templates export job API failed. Some site used content are not targeted to site channel." (Doc ID 2578084.1)

Last updated on APRIL 22, 2020

Applies to:

Content and Experience Cloud - Version N/A and later
Information in this document applies to any platform.

Symptoms

Create Template fails "Unable to create template from site '{site name}'. Its content assets cannot be exported. Request to content templates export job API failed. Some site used content are not targeted to site channel."


When attempting to Create Template from site, the following error is displayed
 "Unable to create template from site '{site name}'. Its content assets cannot be exported. Request to content templates export job API failed. Some site used content are not targeted to site channel."

In the HAR capture from the UI when attempting to create the template from the site, the response can be seen:
e.g.
  "request": {
  "method": "GET",
  "url": "https://{instance host}/documents/web?IdcService=SCS_GET_BACKGROUND_SERVICE_JOB_RESPONSE_DATA&suppressHttpErrorCodes=1&JobID={ID}",
...
...
...
  "response": {
  "status": 200,
  "statusText": "OK",
  "httpVersion": "HTTP/1.1",
...
...
...
"content": {
  "size": 1234,
  "mimeType": "application/json",
  "compression": 1234,
  "text": "
...
...
"StatusMessage\": \"Unable to create template from site '{site name}'. Its content assets cannot be exported. Request to content template export job API failed. Some site used content are not targeted to site channel.
...
...

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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