My Oracle Support Banner

FA: SCM: OM: Order Cancellation Fails With: The request to place a lock failed because a lock already exists for the shipment line. (Doc ID 2580217.1)

Last updated on APRIL 04, 2024

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

An error is reported when cancelling a sales order line:

The request to place a lock failed because a lock already exists for the shipment line.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.