Need To Set AP Invoice Approval Rule As Per Requester As Well As Job Level (Doc ID 2581282.1)

Last updated on AUGUST 09, 2024

Applies to:

Symptoms

On : 11.13.19.04.0 version, Approvals

ACTUAL BEHAVIOR
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Need to set AP Invoice Approval rule as per requester as well as job level

While setting AP Invoice Approval rule as per Requester as well as Job Level, it is hitting both the rules. Instead only one rule should be applied at a time, because of which it is going for approval to both the rule participants. User has defined conditions as to select only one rule, but those are not working.

EXPECTED BEHAVIOR
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Approval rules should work

STEPS
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The issue can be reproduced at will with the following steps:
1. Create invoice approval rule
2. Submit invoice for approval
3. Wrong rule is being triggered

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot route approval to desired group

Changes

Cause

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