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Unable To Upload Bank Statement (Doc ID 2584656.1)

Last updated on SEPTEMBER 04, 2019

Applies to:

Oracle Fusion Cash Management Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.07.0 version, Manage Banking-Manage Bank Statements

When attempting to Upload Bank Statements, the following error occurs.

ERROR
-----------------------
The zip file contains data file with invalid extension:mt940
There were no valid data files found in the zip file. Only .dat, .csv, .xml, .txt, .ack files are accepted for data files.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Scheduled Processes - search for Load Interface File for Import
2. Select a file with format .mt940
3. Submit the process which ends in error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upload bank statements.

Cause

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In this Document
Symptoms
Cause
Solution


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