Unable To Upload Bank Statement
(Doc ID 2584656.1)
Last updated on SEPTEMBER 04, 2024
Applies to:
Oracle Fusion Cash Management Cloud Service - Version 11.13.19.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.07.0 version, Manage Banking-Manage Bank Statements
When attempting to Upload Bank Statements, the following error occurs.
ERROR
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The zip file contains data file with invalid extension:mt940
There were no valid data files found in the zip file. Only .dat, .csv, .xml, .txt, .ack files are accepted for data files.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Scheduled Processes - search for Load Interface File for Import
2. Select a file with format .mt940
3. Submit the process which ends in error
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upload bank statements.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |