Event Trigger Received In ICS Later Than The Update Was Made In OEC (Doc ID 2586305.1)

Last updated on SEPTEMBER 10, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Goal

Why is the Event Handling Framework sending out messages for accounts updated over 1 month ago?

we saw that there were over 4000 instances triggered on this integration, way more then what is considered normal for this integration.

After some analysis, we saw that all of the accounts were not updated yesterday.

Solution

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In this Document

Goal

Solution

References

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Event Trigger Received In ICS Later Than The Update Was Made In OEC (Doc ID 2586305.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!