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Item Templates Is Not Applying Promptly (Doc ID 2586961.1)

Last updated on JULY 06, 2020

Applies to:

Oracle Fusion Inventory Management Cloud Service - Version 11.13.19.04.0 and later
Oracle Fusion Inventory Management - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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User is calling up a custom template in the Create New Item UI, but template will not apply to item.

EXPECTED BEHAVIOR
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It is expected that since the template is available from the drop down menu in the template options, that it will apply to the create item after clicking OK.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Product Management > Product Information Management > Task List > Create Item >
2. Select Organization, Number of Items = 1, Select Item Class
3. Under Templates, select the Template from the available list, Select desired order for Templates in "Selected List" keeping in mind last listed template over-writes prior template in list
4. Click OK
5. Verify Item Template has applied

Cause

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In this Document
Symptoms
Cause
Solution
References


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