My Oracle Support Banner

Error "location/primary_contacts/contact/contact_com_methods/contact_com_method/com_method/xid@ID not found " On Location UI. (Doc ID 2589281.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management Cloud Service - Version 6.3.4 and later
Oracle Transportation Management - Version 4.0 and later
Information in this document applies to any platform.

Symptoms

Navigating away of the 'Communication and Remarks' tab on a Location created via integration with XML having both Location and Contact XML Elements along with (IsPrimaryContact = Y), throws the following error.

Example:

-----------
Upload an GtmContact XML file to create a location and contact.

NOTE: IsPrimaryContact = Y

Both the Location and the Contact are created.

Now, Open the Location in the Location Manager > Navigate to (Communication and Remarks) > Then navigate away to another tab > Error

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.