IDCS: Federation with external IDP fails with error " Oracle Identity Cloud Services cannot authenticate the user account, contact your system administrator".
(Doc ID 2590244.1)
Last updated on SEPTEMBER 27, 2023
Applies to:
Identity Cloud Service (IDCS) - Version N/A and laterInformation in this document applies to any platform.
Symptoms
On : N/A version, Password Management
IDCS Federated login fails for a specific user, works for the rest.
ERROR
-----------------------
Oracle Identity Cloud Services cannot authenticate the user account, contact your system administrator.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login at federation partner
2. Received the error noted above.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |