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Unable To Create Partner For Loyalty Program (Doc ID 2591108.1)

Last updated on APRIL 22, 2021

Applies to:

Oracle Fusion Loyalty - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Customer is getting an error when trying to create a partner for a loyalty program.
The error happens when saving the registry.

EXPECTED BEHAVIOR
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Customer should be able to create partner for Loyalty program

STEPS
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The issue can be reproduced at will with the following steps:
1) Open the "Program" screen and select the "Partners" tab.
2) Click on the button “Add Partners”
3) Click on the button “Create Partners”
4) Fill in the partner fields.
5)Click on the button “Save and Close”. And then we get the following error: "Attribute ResourceId in PartnerAccountResourcePEO is required.".

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create partner for Loyalty program.

Cause

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In this Document
Symptoms
Cause
Solution
References


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