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Expense Report Workflow Shows Pending Manager Approval But Approval Status Is Approved (Doc ID 2593292.1)

Last updated on SEPTEMBER 26, 2019

Applies to:

Oracle Fusion Expenses Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

Expense Report Stuck in Pending Manager approval; Workflow shows "Pending Manager Approval" but approval status is Approved.

This affects only credit card transactions.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create expense report and submit for approval
2. Approve the expense report


Cause

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In this Document
Symptoms
Cause
Solution
References


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