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Contacts: Import contains Duplicate Email Addresses (Doc ID 2594933.1)

Last updated on JULY 26, 2023

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Symptoms

A contact import uniquely matching records on a field other than Email Address does not update some contact records. Investigating the import details shows a number of Duplicate Email Addresses, but no duplicate addresses exist in the upload.

Cause

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In this Document
Symptoms
Cause
Solution
References


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