My Oracle Support Banner

Contacts: Import contains Duplicate Email Addresses (Doc ID 2594933.1)

Last updated on MAY 14, 2020

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Symptoms

A contact import uniquely matching records on a field other than Email Address does not update some contact records. Investigating the import details shows a number of Duplicate Email Addresses, but no duplicate addresses exist in the upload.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.