When configuring the approval flow so that it only notifies one user, the workflow generates an error and never sends the notification
(Doc ID 2595913.1)
Last updated on SEPTEMBER 02, 2024
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.19.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.07.0 version, Global Human Resources
When configuring the approval flow so that it only notifies one user, the workflow generates an error and never sends the notification, and also does not end the hiring process.
ERROR
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faultName: {{EMPTY_TASKOUTCOME_ERROR}EMPTY_TASKOUTCOME_ERROR}
messageType: {{http://schemas.oracle.com/bpel/extension}RuntimeFaultMessage}
STEPS
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The issue can be reproduced at will with the following steps:
1. Hire an Employee > Transaction ends with error
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot hire new employees
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |