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Unable to Access EPRCS Report Packages from Smartview (Doc ID 2595921.1)

Last updated on JANUARY 29, 2020

Applies to:

Oracle Enterprise Performance Reporting Cloud Service - Version 19.09.70 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.2.5.900, Smart View for Office

Unable to Access EPRCS Report Packages from Smartview.

1) Connect to EPRCS using Private connections of Smartview
2) Login to EPRCS
3) Navigate to Library sections
4) Navigate to Archive Folder or Report Packages
5) Open any report package
6) Unable to see the doclets and sections under the report package

Errors in the SmartView log file similar to that shown below

Base exception: System.IO.FileNotFoundException: Could not load file or assembly 'Microsoft.Office.Interop.PowerPoint, Version=12.0.0.0, Culture=neutral, PublicKeyToken=<XXXX>' or one of its dependencies. The system cannot find the file specified.
File name: 'Microsoft.Office.Interop.PowerPoint, Version=12.0.0.0, Culture=neutral, PublicKeyToken=<XXXX>'
  at FRCS.EPRCSExtension.StartUp(SVConnOffice svOffice)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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