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SMS Channel For The Service Request (Doc ID 2597124.1)

Last updated on SEPTEMBER 06, 2023

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Goal

On : NA version, Service Requests


I need to create an SMS channel (custom) to send an SMS to the customer from the service request page.
I need this channel to be integrated to an third party application.

Solution

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In this Document
Goal
Solution


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