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Engage: Responsive Email Templates do not display correctly on iPhone 7. (Doc ID 2598161.1)

Last updated on MARCH 24, 2020

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Symptoms

Emails designed with the Responsive Editor look fine in Eloqua and on most mobile devices. However some of the formatting is lost and the rendering is incorrect when the emails are sent from Eloqua Engage to an iPhone 7 mail service.

Cause

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In this Document
Symptoms
Cause
Solution
 Related Reading
References


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