My Oracle Support Banner

Groovy Script To Populate Primary Contact On Activities Not Working as Desired (Doc ID 2602198.1)

Last updated on NOVEMBER 04, 2022

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Goal

Why is the script not working to Auto-populate Primary Contact on Activity?

When we go to create an activity for a Lead or a Opportunity, the groovy script is expected to auto-populate the Primary Contact on the activity based on the Primary Contact on the Lead or Opportunity. However, it gives an issue where after the initial create, it does not populate. What could be the cause?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.