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Intermittent 504 "Gateway Timeout - In read" Error During Checkout (Doc ID 2602273.1)

Last updated on JULY 24, 2023

Applies to:

Oracle Commerce Cloud Service - Version 21.1.1 and later
Information in this document applies to any platform.
Reported Version: 19.4.5


Symptoms

Seeing 504 "Gateway timeout - In read" error with PUT /ccstoreui/v1/orders/753403 or POST /ccstoreui/v1/orders/price?includeShippingGroups=true calls during checkout intermittently.
Error:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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