BI Publisher -> Statutory Deduction Report - Unable To Open And Save Excel Format (Doc ID 2602857.1)

Last updated on MAY 31, 2023

Applies to:

Symptoms

There is a problem with some content in 'Statutory Deduction Register'.xlsx. Do you want us to try to recover as much as we can? If you trust the source of this workbook, click Yes.
Clicked on Yes then got the following error:

The workbook cannot be opened or repaired by Microsoft Excel because it is corrupt.

Unable to run the report from BI directly


ERROR
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Job processor caused exception
[INSTANCE_ID=bip.bi_server1] [INSTANCE_JOB_ID=777202]
DATA_PROCESSING_FAILED
[INSTANCE_ID=bip.bi_server1]
There is no data to process
[INSTANCE_ID=bip.bi_server1] oracle.xdo.servlet.scheduler.ProcessingException:
There is no data to process
[INSTANCE_ID=bip.bi_server1]
at oracle.xdo.enterpriseScheduler.bursting.BurstingDataProcessor.process(BurstingDataProcessor.java:327)
at oracle.xdo.enterpriseScheduler.bursting.BurstingJobProcessor.execute(BurstingJobProcessor.java:517)
at oracle.xdo.enterpriseScheduler.bursting.BurstingJobPr



STEPS
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The issue can be reproduced at will with the following steps:
1. Run Statutory Deduction Report from /Shared Folders/Human Capital Management/Payroll/Payroll Calculations folder


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot retrieve the data from the Statutory Deduction Report

Cause

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