My Oracle Support Banner

BI Publisher -> Statutory Deduction Report - Unable To Open And Save Excel Format (Doc ID 2602857.1)

Last updated on MAY 31, 2023

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version and later
Information in this document applies to any platform.


There is a problem with some content in 'Statutory Deduction Register'.xlsx. Do you want us to try to recover as much as we can? If you trust the source of this workbook, click Yes.
Clicked on Yes then got the following error:

The workbook cannot be opened or repaired by Microsoft Excel because it is corrupt.

Unable to run the report from BI directly


Job processor caused exception
[INSTANCE_ID=bip.bi_server1] [INSTANCE_JOB_ID=777202]
There is no data to process
[INSTANCE_ID=bip.bi_server1] oracle.xdo.servlet.scheduler.ProcessingException:
There is no data to process
at oracle.xdo.enterpriseScheduler.bursting.BurstingDataProcessor.process(
at oracle.xdo.enterpriseScheduler.bursting.BurstingJobProcessor.execute(
at oracle.xdo.enterpriseScheduler.bursting.BurstingJobPr

The issue can be reproduced at will with the following steps:
1. Run Statutory Deduction Report from /Shared Folders/Human Capital Management/Payroll/Payroll Calculations folder

The issue has the following business impact:
Due to this issue, users cannot retrieve the data from the Statutory Deduction Report


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.