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For Planning & Budgeting Cloud Service (PBCS), A Smart View Refresh On A Financial Reporting (FR) Report Returns An Error: "No Pages Updated" (Doc ID 2605257.1)

Last updated on NOVEMBER 06, 2019

Applies to:

Oracle Planning and Budgeting Cloud Service - Version 19.01.31 to 19.10.55 [Release 19.0]
Information in this document applies to any platform.

Symptoms

A very large FR report takes several minutes to render completely in HTML or PDF.  When performing a Smart View refresh on this report (fully-formatted) in Microsoft Excel, an error is returned both on screen and in the Smart View log file: "No pages updated".  The impacted client machine is connecting via internal company network.  Another client machine that connects via VPN (and has the appropriate timeout settings in its system registry) has no issue performing Smart View Refresh on the same report.

Changes

 The following time-out settings have been added to client machine's system registry.

ReceiveTimeout = 900000

KeepAliveTimeout = 900000

ServerInfoTimeout = 900000

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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