My Oracle Support Banner

EPRCS : Not able to Create A Connection To Narrative Cloud Service (Doc ID 2605555.1)

Last updated on OCTOBER 31, 2019

Applies to:

Oracle Enterprise Performance Reporting Cloud Service - Version 19.09.70 and later
Information in this document applies to any platform.

Symptoms

On : 19.10 version, Reporting / Smart View

When attempting to connect to PBCS/EPBCS,
the following error occurs.

ERROR
-----------------------

data access error


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Access Environment
2. When attempting to connect to PBCS/EPBCS,
the following error occurs.

ERROR
-----------------------
data access error



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create connection.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.