Unable To Add Attachments To Invoice On Supplier Portal After Importing The Invoice via FBDI/ADFDI (Doc ID 2607492.1)

Last updated on OCTOBER 14, 2023

Applies to:

Symptoms

On : 11.13.19.07.0 version, Other Issues

ACTUAL BEHAVIOR
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Unable to add attachments to invoice after Import Payables Invoice Template has been processed on Supplier Portal

On Supplier Portal
After running Import Payables Invoices scheduled processes and Payables Standard Invoice Import Template imported successfully, Supplier user cannot add attachments to invoice (eg, PDF file)


EXPECTED BEHAVIOR
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From Supplier Portal customer requires Supplier user to be able to import payables invoices and to add attachments to imported invoice


STEPS
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The issue can be reproduced at will with the following steps:
1) Access with Supplier User
2) Fill PayablesStandardInvoiceImportTemplate data spreadsheet and create CSV and ZIP files
3) Run Load file to Interface process and Import Payables Invoices successfully
4) Import Payables Invoices Report shows Invoice Imported Successfully
5) Go to Supplier Portal -> Invoices and Payments -> View Invoices -> Search for Supplier Invoice -> Open Invoice -> Attachment: None at Invoice Header Level -> Unable to edit or add Attachment


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot edit/add attachments of invoice on ISP..

Changes

Cause

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