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FA: SCM: Pricing: Incorrect Pricing Strategy Is Retrieving While Creating Sales Order (Doc ID 2607625.1)

Last updated on DECEMBER 08, 2020

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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System is selecting incorrect pricing strategy or segment when booking a sales order.

For example, a pricing strategy - X and segment "AAA" was set up for a particular customer. However, the system selects the pricing strategy - Y and segment of "BBB" while order creation.

EXPECTED BEHAVIOR
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The expectation is for the system to select the pricing strategy -X  and segment "AAA" that is tied to the customer during sales order creation.

Cause

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In this Document
Symptoms
Cause
Solution
References


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