FA: SCM: Pricing: Incorrect Pricing Strategy Is Retrieving While Creating Sales Order
(Doc ID 2607625.1)
Last updated on JANUARY 06, 2023
Applies to:
Oracle Fusion Order Management Cloud Service - Version 11.13.19.07.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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System is selecting incorrect pricing strategy or segment when booking a sales order.
For example, a pricing strategy - X and segment "AAA" was set up for a particular customer. However, the system selects the pricing strategy - Y and segment of "BBB" while order creation.
EXPECTED BEHAVIOR
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The expectation is for the system to select the pricing strategy -X and segment "AAA" that is tied to the customer during sales order creation.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |