Fusion Benefits: Setting Up Eligibility Override, Get Error: An Error Occurred In The Eligibility Engine (BEN-990099)
(Doc ID 2609614.1)
Last updated on JULY 27, 2022
Applies to:
Oracle Fusion Benefits Cloud Service - Version 11.13.19.07.0 and laterOracle Fusion Benefits - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
Symptoms
When attempting to process a life event.,
the following error occurs.
ERROR
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BEN-990099 Error - The Eligibility Evaluation Process Could Not Retrieve The Eligibility Record
Cause
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In this Document
Symptoms |
Cause |
Solution |