Why Journal Approval when attempting to approve the journal did not go to the correct approver? And on Action Log tab can be see the action "Completed with error" ?
(Doc ID 2613390.1)
Last updated on MAY 31, 2023
Applies to:
Oracle Fusion General Ledger Cloud Service - Version 11.13.19.04.0 and laterOracle Fusion General Ledger - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
Symptoms
On : 11.13.19.04.0 version, Capture Transactions-Approve Journals
When attempting to approve the journal did not go to the correct approver.
Also there can be see the following error .
ERROR
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You see the action "Completed with error"
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Manage journals
2. Search desired journal and go to Edit/Display
3. On Journal Batch section click on "Show more" link
4. On Action Log tab can be see the action "Completed with error"
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot post journals.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |