IDCS MFA: Device Trust Not Working As Expected ?
(Doc ID 2615436.1)
Last updated on JULY 25, 2023
Applies to:
Identity Cloud Service (IDCS) - Version N/A and laterInformation in this document applies to any platform.
Symptoms
On : N/A version, Multi-Factor Authentication
ACTUAL BEHAVIOR
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IDCS MFA: device trust not working as expected as passcode is being prompted even though the device is marked to be trusted for 180 days.
EXPECTED BEHAVIOR
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Device marked to be trusted is not trusted.
STEPS
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The issue can be reproduced at will with the following steps:
In MFA flow check he box to trust this device for 180 days.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |