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IDCS MFA: Device Trust Not Working As Expected ? (Doc ID 2615436.1)

Last updated on DECEMBER 16, 2020

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : N/A version, Multi-Factor Authentication

ACTUAL BEHAVIOR
---------------
IDCS MFA: device trust not working as expected as passcode is being prompted even though the device is marked to be trusted for 180 days.

 
EXPECTED BEHAVIOR
-----------------------
Device marked to be trusted is not trusted.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
In MFA flow check he box to trust this device for 180 days.

Cause

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In this Document
Symptoms
Cause
Solution


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