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Customer Import Error: The specified CUST_ORIG_SYSTEM_REFERENCE and CUST_SITE_ORIG_SYS_REF are invalid. (Doc ID 2617646.1)

Last updated on OCTOBER 25, 2022

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

When importing customer all the profile records are failing with error:

ERROR
-----------------------
The specified CUST_ORIG_SYSTEM_REFERENCE and CUST_SITE_ORIG_SYS_REF are invalid.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Download the template
2. Prepare the data
3. Generate CSV
4. Upload file to UCM server
5. Start customer import
6. Verify the error in execution report

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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