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Identity Cloud Service (IDCS) New Adobe SAML Application Throws "There is a problem with your account. Please contact Support" During Single Sign-On (Doc ID 2618859.1)

Last updated on JULY 25, 2023

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

Symptoms

After adding Adobe Creative as a Security Assertion Markup Language (SAML) application in the IDCS (Identity Cloud Service), the Single Sign-On (SSO) worked fine then suddenly the SSO login fails and the following error occurs:

Error on the User Interface (UI):
====================

 

Cause

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In this Document
Symptoms
Cause
Solution


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