Identity Cloud Service (IDCS) New Adobe SAML Application Throws "There is a problem with your account. Please contact Support" During Single Sign-On
(Doc ID 2618859.1)
Last updated on JULY 25, 2023
Applies to:
Identity Cloud Service (IDCS) - Version N/A and laterInformation in this document applies to any platform.
Symptoms
After adding Adobe Creative as a Security Assertion Markup Language (SAML) application in the IDCS (Identity Cloud Service), the Single Sign-On (SSO) worked fine then suddenly the SSO login fails and the following error occurs:
Error on the User Interface (UI):
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Cause
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In this Document
Symptoms |
Cause |
Solution |