When adding a resource to a user, an error is encountered: java.lang.NullPointerException.
(Doc ID 2618921.1)
Last updated on DECEMBER 20, 2019
Applies to:
Oracle Fusion Sales Cloud Service - Version N/A and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.10.0 version, Accounts, Contacts, Households
When adding a resource to a user, an error is encountered: java.lang.NullPointerException.
The user exists but the TCA party record does not exist.
The user was created with the Resource User REST API but the response was NULL.
ERROR
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java.lang.NullPointerException.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create the Resource User using the Resource User REST API
2. The response is NULL
3. Navigate to Manage Users UI
4. Search and edit the user
5. Assign a Resource Role
6. Click the Save and Close button
7. Encounter the error: java.lang.NullPointerException
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, some fault happening while creating the Resource User and unable to assign the Resource after that through Manage Users.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |