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Contract Performance Obligation Is Not Taking The Currency Conversion Rate (Doc ID 2619841.1)

Last updated on AUGUST 02, 2022

Applies to:

Oracle Fusion Revenue Management Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

Contract Performance obligation is not taking the currency conversion rate

One of the Contract is not picking the Conversion Rate on performance obligation line. The contract allocation status is showing the "Exchange rate not available". There are other lines in this same contract used GBP to USD Currency Conversion rate.

ERROR
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Exchange rate not available

STEPS
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The issue can be reproduced at will with the following steps:
1. Submit Identify Customer Contracts process.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete allocation and revenue recognition process

Cause

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In this Document
Symptoms
Cause
Solution
References


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