Fusion Mexico Payroll: When Changing an Existing Address, the List of Values (LOV) Is Not Being Reset
(Doc ID 2620107.1)
Last updated on OCTOBER 10, 2023
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.10.0 and laterOracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
This note was created for Release 11.13.19.07.0. The note has been reviewed and is current for release 11.13.20.10.0.
Symptoms
When changing an existing address, the list of values (LOV) is not being reset even by removing city, state, etc., and choosing a different postal code is not possible. This happens when editing an address, not adding a new address.
STEPS:
1. Login to Sales Cloud.
2. Navigate to Manage Employment > “Search an Employee” > Manage Person.
3. Click the Edit button (Address Section).
4. Click the Update button.
5. Enter a postal code and the other address elements auto-fill.
6. Try to enter another valid postal code for the country and it is treated as invalid.
7. Try to select from the drop-down or search from the drop-down but nothing values are allowed.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |