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Error "Requested log file does not exist" While Accessing the SSE Logs (Doc ID 2621480.1)

Last updated on JUNE 01, 2022

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT

While accessing the SSE logs via below endpoint it returns the following error:

/ccadminx/custom/v1/logs?loggingLevel=error


Error

 

STEPS TO REPLICATE


The issue can be reproduced at will with the following steps:

  1. Login to the postman and hit the below URL

    https://ccadmin-****-****.oracleoutsourcing.com/ccadminx/custom/v1/logs?loggingLevel=debug

  2. No logs are returned from the extension server and following message "Requested log file does not exist." is received in response.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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