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Error No Labels Printed Failed To Get Designer Label Template During Print Label Pallet (Doc ID 2621604.1)

Last updated on FEBRUARY 22, 2020

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

On : 19.3 version, Labels and Document Designer

When attempting to Print Pallet Label from the Pallets UI for an Outbound  (OBLPN) LPN, the following error occurs.

ERROR
-----------------------
No labels printed Failed to get designer label template for ob_pallet.lbl in print_ib_ob_pallet_label for pallet PLT1234


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to the Pallets UI.
2. Select a Outbound Pallet PLT1234.
3. Click Print Pallet Label.
4. Receive error.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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