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Outlook Plugin Account And Contact Visibility Concern (Doc ID 2622183.1)

Last updated on JULY 30, 2024

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Goal

When a user chooses to share an e-mail via Engagement, it requires the Account and Contact to be filled in. The issue here as that users that have visibility of the Account but are not on the Opportunity team now have visibility of items that they should not.
 

Solution

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In this Document
Goal
Solution
References


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