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While Adding or Deleting the Product which has a Promotion of Another Product Free into the Cart Error thrown with ErrorCode :"28155" (Doc ID 2626251.1)

Last updated on JANUARY 13, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms


ISSUE STATEMENT

Purchase promotion of a Product with a  free gift of another Product blocking any other product being added to the cart and also its not allowing to remove the existing product available in the cart and its throwing the below error.

 


STEPS TO REPLICATE


The issue can be reproduced at will with the following steps:

Step 1 -

1. Login to the site "https://www.test.com/".
2. Navigate to any product listing page(via search or via naviagetion).
3. Add any product to the cart which qualifies a promotion as below, 

    * *$50 OFF WHEN YOU SPEND $100
   2 FREE Polyester Window Curtain 

4. Now navigate to any landing page and try to add one more product in the cart lead to Console Error in browser.

Step 2-

1. Navigate to the cart page and try to delete the existing product.
2. Product is not getting deleted from the cart getting the same error message again.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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