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Couldn't Login To Oracle Live Experience (Doc ID 2626677.1)

Last updated on JANUARY 30, 2020

Applies to:

Oracle Live Experience - Version N/A to N/A [Release Other]
Information in this document applies to any platform.

Symptoms

On : Oracle Live Experience, admin

ACTUAL BEHAVIOR
---------------
Couldn't login into Oracle Live Experience.

All users (admin, supervisor, and agent) can not login to the platform (application). When our team tries to access the URL, we could open only the login page and stuck at that login page.

EXPECTED BEHAVIOR
-----------------------
Customer should be able to login into Live Experience UI Application.

STEPS
-----------------------
The issue can be reproduced with the following steps:
1. login into LiveExperience cloud using customer tenant , and Customer admin , supervisor and agent users.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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