Couldn't Login To Oracle Live Experience
(Doc ID 2626677.1)
Last updated on MARCH 07, 2022
Applies to:
Oracle Fusion B2B Service Cloud ServiceInformation in this document applies to any platform.
Symptoms
On : Oracle Live Experience, admin
ACTUAL BEHAVIOR
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Couldn't login into Oracle Live Experience.
All users (admin, supervisor, and agent) can not login to the platform (application). When our team tries to access the URL, we could open only the login page and stuck at that login page.
EXPECTED BEHAVIOR
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Customer should be able to login into Live Experience UI Application.
STEPS
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The issue can be reproduced with the following steps:
1. login into LiveExperience cloud using customer tenant , and Customer admin , supervisor and agent users.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |